At The Alliance, we strive to provide flexibility and support to our members when dealing with refunds or membership-related requests. We’re unable to offer a refund, but we provide a credit for the amount of your purchase, which can be used towards a membership, course, or event in the future. Additionally, credits usually process within 5 to 10 business days. Membership fees are non-refundable but can often be transferred to another eligible individual within your organization.
If you're unable to utilize your membership, you can transfer it to another individual within your organization. This ensures the full credit of the membership can be used toward another community, event, or course offered by The Alliance.
If you’ve recently changed roles, take a look at The Alliance communities. There may be a community that is better suited to you. For detailed options on membership transfers, please visit our official page linked here.
If you missed a workshop, refunds are not typically offered. However, you may be eligible to join equivalent future sessions at no additional cost. This ensures flexibility while respecting your prior investment.
If you have any queries, please reach out to our support team at any time. For cases related to membership transfer or workshop eligibility, contacting support ensures timely assistance.
Reach out to support@pmmalliance.com for more information or via the chat. For comprehensive refund-related queries, please provide all necessary details to expedite the process.